Navitas Insights feature article: The accidental counsellor - teachers on the front line of mental health

8th Jan, 2019   Feature story:

Student support services staff and teachers may be the first to see signs of increased stress levels, or emotional reactions that could indicate a deeper mental health concern. Early intervention and prevention is vital. Staff need the awareness, skills and knowledge to manage these situations within the context and professional boundary of their work role. This involves recognising the signs of mental ill-health, responding appropriately and immediately, and referring students to professional counsellors and support services.

The commencement of tertiary studies for any student is often challenging as they adjust to the academic environment and workload, gain financial and personal independence and learn basic life skills. International students, displaced from their own cultures, families and support networks, are particularly vulnerable and often face additional challenges.

The Australian College of Applied Psychology (ACAP) is currently piloting training programs for Navitas’ La Trobe and Griffith Colleges to help its lecturers and support staff understand their role as an ‘accidental counsellor’ for students.

Find out more in this month's feature article by Jane Daisley-Snow, Course Coordinator at ACAP. Read the full article on the Navitas Insights website.

Navitas Insights taps into the knowledge of leaders from across our organisation to share intelligence on the major strategic issues, current trends and developments impacting the global higher education sector.

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